Our Residential Sales and Service Staff at Chappell Central is continually learning about the latest in HVAC equipment and service, and this winter has been no exception.
Paul Krueger, Special Projects, and Randy Sather, Residential Sales, recently completed a factory tour of the Carrier Manufacturing Plants in Memphis, Tennessee and Indianapolis, Indiana. Paul said, “It was great to get a look at Carrier’s newest line of furnaces and air conditioners.” The Carrier Factory in Memphis is where they make all of Residential Air Conditioners and Heat Pump units. At their Indianapolis, Indiana, plant, Paul and Randy got a tour of their Engineering Department where they design all of the Carrier Furnaces. They even got a chance to share their experience with the engineers at Carrier. Randy commented, “We sat in a meeting with the Carrier engineers and were able to voice our concerns and ideas for the future needs of our customers.”
In addition to the Carrier factory tours and meetings, the Chappell Central staff has also taken extra efforts to learn other specific equipment. Paul Krueger completed training for the Carrier Infinity Greenspeed Heat Pump this February. Paul and some of our service techs, Dave Swanson and Mike Newberg, have also completed a Service and Installation Technician Training for Water Furnace Geothermal products.
Our staff goes the extra mile to provide our customers with the knowledgable heating and cooling equipment advice and HVAC service that they deserve. Do you have a question about Carrier heating and cooling products, Water Furnace Geothermal products, or any HVAC equipment? Please contact us, we are here to help.